Contact Us

"Every conversation is the beginning of a beautiful journey. Whether you have questions, ideas, or need support, our team is always here to assist you with care and dedication. At SHAFFROSE, luxury extends beyond our products—it defines every experience we create. We'd love to hear from you."

SHAFFROSE Team

Frequently Asked Questions

Have questions? We are here to help.

Once your order has shipped, you will receive a tracking link via email and WhatsApp. You can also log in to your account dashboard to view the live transit status of your package.

We accept returns on unopened and unused products within 30 days of delivery. Please contact support to generate a return shipping authorization. Perishable and customized products are exempt.

Yes, SHAFFROSE ships worldwide. Shipping fees and custom clearances vary by destination country and are calculated at checkout.

Orders can be cancelled within 1 hour of purchase. Once dispatched, they cannot be cancelled but can be returned under our normal return protocol.

We support UPI, Net Banking, major credit/debit cards, and mobile wallets. Secure checkout processing is guaranteed.

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Frequently Asked Questions

How can I track my order?

What is your return policy?

Do you offer international shipping?

How can I cancel my order?

What payment methods do you accept?